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Our customers are at the heart of our organization

Customer service is very important to us here at Browns Pharmacy so if you have a question about your medication, you'd like to place an online order or if you'd like advice about any of our products or services, please feel free to contact us.

If you'd like to know more about placing an order, take a look at our ordering online page.

We also have a help page which covers a lot of the more common questions, plus a delivery & returns page if you'd like to know more about our delivery policy or how to track your order.


If your enquiry is urgent or if you'd just rather speak to a real person, why not give us a call?

Telephone: 0121 572 8328 for website enquiries or click here to find details for your local branch.

Lines are open 9am - 5:30pm Monday-Friday.

If your enquiry relates to an existing order, please have your order number ready.


We have eleven Pharmacies for you to visit. Come and say hello, all our fully trained staff are on hand with all the help and advice you need.

For more information, opening times, map & directions, visit our Pharmacies page.


The easiest way to contact us is to drop us an email using the form below. Simply fill in your details and your message, and we'll aim to get back to you within 1 working day. If your enquiry relates to an existing order, please include your order number.